Terms of service

Terms of Service

Last Updated: June 2026

Welcome to PÄOLUX.

By accessing our website, browsing our products, or making a purchase, you agree to the following Terms of Service. These terms are designed to create a safe, transparent, and enjoyable shopping experience for every customer.

Please read them carefully before using our website.

1. Acceptance of Terms

By visiting or using www.paolux.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, as well as our Privacy Policy and Refund Policy.

If you do not agree with any part of these terms, please discontinue use of our website.

2. Eligibility

To use our website and purchase products from PÄOLUX, you must be at least 18 years old or the age of majority in your state or country of residence.

By placing an order, you confirm that all information provided is accurate, complete, and current.

3. Products & Availability

We strive to display product descriptions, images, and details as accurately as possible.

However:

  • Product colors may vary slightly depending on screen settings.
  • Product availability may change without notice.
  • We reserve the right to modify or discontinue products at any time.

PÄOLUX does not guarantee that product images will appear exactly the same on every device.

4. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Verify payment information
  • Cancel orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a full refund will be issued.

5. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD).

Prices may change at any time without prior notice.

Customers are responsible for:

  • Applicable sales taxes
  • Shipping charges
  • Customs duties or import fees (if applicable)

Payments are securely processed through trusted third-party payment providers.

6. Shipping & Delivery

We work with trusted fulfillment and shipping partners to deliver your orders efficiently.

Please note:

  • Delivery times are estimates only.
  • Shipping delays may occur due to carriers, weather conditions, customs processing, or circumstances beyond our control.
  • Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

For complete details, please review our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our return and refund procedures.

8. Intellectual Property

All content displayed on the PÄOLUX website, including but not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Graphics
  • Designs
  • Branding elements
  • Website content

is the exclusive property of PÄOLUX and may not be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Submit false information
  • Engage in fraudulent activity
  • Upload harmful software, malware, or viruses

Violation of these terms may result in immediate termination of access to our services.

10. Third-Party Services

Our store is powered by Shopify and may include third-party tools, applications, and services.

PÄOLUX is not responsible for the policies, content, or practices of third-party providers.

We encourage customers to review the policies of any external services they choose to use.

11. Limitation of Liability

To the fullest extent permitted by law, PÄOLUX shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase of our products
  • Delivery delays
  • Technical interruptions
  • Third-party services

Our total liability shall never exceed the amount paid for the product purchased.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

We are committed to protecting your personal information and handling your data responsibly and transparently.

13. Changes to These Terms

PÄOLUX reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

We encourage customers to review this page periodically.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law provisions.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PÄOLUX
📧 support@paolux.com
🌐 www.paolux.com
📍 Miami, Florida, United States