Política de privacidad
Privacy Policy
Last Updated: June 2026
At PÄOLUX, your trust means everything to us.
We are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
To provide a seamless shopping experience, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
Payments are processed securely through trusted payment providers. PÄOLUX does not store your complete credit card information.
Order Information
- Products purchased
- Order history
- Shipping preferences
- Return and refund requests
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Device type
- Browser information
- Website activity and interactions
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and maintain website security
- Comply with legal obligations
With your consent, we may also send promotional emails, special offers, and product updates. You may unsubscribe at any time.
Sharing Your Information
We respect your privacy and do not sell your personal information.
Your information may be shared only with trusted partners who help us operate our business, including:
- Payment processors
- Shipping carriers
- Customer support providers
- Marketing and analytics services
- Shopify and its supporting technologies
These partners only receive the information necessary to perform their services and are required to protect your data.
Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality, analyze website performance, and enhance your browsing experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
While no online system can guarantee absolute security, we continuously work to safeguard your information using industry-standard security practices.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your data
- Opt out of certain marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
PÄOLUX does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
PÄOLUX
📧 support@paolux.com
🌐 www.paolux.com
📍 Miami, Florida, United States